We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Coil fire! The move is chic, as well as always at Daiva. Not yet had time to wrap the braid and did not disassemble for lubrication. Backlash is normal, there is something to compare with. Upset the work of the post office, the box came crumpled, and the main one in which the coil, immediately opened at the Post Office and breathed with relief. Tuning until I do, if the season will work, I will order another 4000 and then I will do both.
Received reel 06.01.2020 came 24.01.2020 The coil is good, the lubricant is visible with an unarmed look, not a tractor driver, the move is velvet, I think a couple of fishing will go even smoother, I'm happy, I will take more, I wanted to take 4000, but I was afraid that it would be large, in the end I chose 3000 it is a compact small code, in the next time I will take 4000 sizes myself, For men with a good paw-take yourself 4000 and not part, of course, if it's not ultrolight. Thank you.
The coil met expectations for all 100%. The ability to upgrade the button-pleases, the move-soft, very successful spool with the marking "c"-150 m., 1,5 pe siglon sl with a small bucking climbed, i think a more honest half-cockroach can be taken in unwinding 200 m. Noisy, but they say they all make noise. Took under the jig 20-40 gr. Therefore, there are no special requirements for delicacy. Winding cone, but i will try to correct. Came to st. petersburg for 3 weeks.
Before yekaterinburg reached for 2 weeks, provided that all this happened in may holidays, the track was tracked, the order is very satisfied, exactly the same lies in the store for 4 thousand. More expensive. You can safely order, packed perfectly in the photo can be seen, we will test on the water, all nhnch!!!