SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shayro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shayro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All the rules. Delivery is fast.
To the goods pritenzy no, all as in the description, the delivery is long more than 2 months
All fire
5+
Ok
Very good products
Thing
Ok
The rod holds well. When the feeder is thrown, it does not fall off. On the rivets rings,
If the price closer to the product description is more favorable, it can be taken with high justice.
Voronezh reached in 40 days. The track was not tracked, put in the mailbox.
Resimdekinin aynisi welcome
Nice satisfied with
All ok, in fact have not tried yet
Item is not tracked, goes long, most likely it is logistics
superrrr
ok..
It came on time, soon i will try
All as in the photo. all whole.
They came quickly. the alarms are excellent. i hope they will not, fly away, when picking up the fish like other bells. i will check soon.
Your orders arrived in 20 days Thanks
The sound is loud and sonorous i advise you to take and not expensive only for 109 tenge per bell.
Great, reclmenduyu.
ok
Excelente
Produit arrivé ce matin livraison normale le produits est conforme à la photo de bonne qualité un bon produits bien emballé à un prix imbattable je vous recommande ce vendeur à 100% vive la chine.
посылка пришла в екатеринбург за полтора месяца. светится слабо, зато хорошо звенит
Not recommended item all gone if you cast
Fair quality but not recommended
Nice
пришло за месяц.в принципе адекватно
iki si ayrı birisi tekli çıktı
great store. 5 star.
Товар не пришел
очень хорошие, конечно в темноте не светятся,но прикольные.
хорошая штука, спасибо.
Товар соответствует описанию
Товар понравился,ждём лета
ok
Хорошие погремушки.За эту цену товар- подарок!
Хорошие колокольчики, упаковано хорошо всё целое. Проверять будем весной.
ürün gayet güzel. kamış ucuna sıkıştırılıyor ve ilave fosfor da koyulunca hem görsel hem işitsel uyarı alabilirsiniz.
Нормальные бубенцы !
отличный товар магазин рекомендую
все как в описании
All ok
Звенят норм, светлячок нужно докупить и ок
Шли почти 2 месяца. Отзывов много, добавить нечего.
Scrie că sunt fosforescente dar... NU sunt.
шло 2 месяца, трек не отслеживается. сделаны хорошо.