We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They arrived earlier than expected and in very good condition
Arrows came after 2 months but everything is fine.
I am very satisfied. The arrow is straight and it is easy to shoot accurately on bulls eye. The design is beautiful. I love it. Will update it later on.
They're exelent better than I expected.
Packaging deteriorated, but arrow perfect condition, thank you for the small gift (tip)
Store is nice. Product is nice. All good. Only problem is China Post, its really slow. All products delayed with China Post. Seller added 5 nocks as gift for me (thank you). Nice comunication, guy wanted to send me another pacage after he heard that my arrows didnt come after some long time.
Excellent arrows, in perfect condition, tested 1 and very good.
Predobre
Amazing! Ultra Light
Arrows are OK. Are customs, But are not carbon only fiberglass. After a few strzałach rips off the black shell. Following for this all git. IN gratisie got 5 up tips
A dozen of nice sturdy-looking arrows + 5 spare knocks. Packaged safely, no damage. Two weeks delivery to Latvia, this is my fastest Aliexpress order ever!
Shipping is quickly grew up, by the way Arrowhead one detachable the sifter Has four key Ebony middle rubber ring to stay out of that pulls by the way of hunger is satisfied.
No packing material in the box. I hope all arrows ok. In luded few extra knocks. 4 weeks to arrive.
Look good. Shipping as fast. Boxed ca. Dopiszę information as wypróbuję.
Wow, what speed!!! Products exactly as I expected. Products came complete. But the ends are missing an unstuck arrow tip!!
Good arrows for its price, only you can socket for tips look secure in the arrow, and so everything is fine, thank you
I liked the arrows very much, they look more than dignified. An arrow without a tip weighs 30g. Matreial-fiberglass, (and epoxy is possible with dye), but i'm happy, well that bidirectional), could not carbon fiber table to cost. Impeller rubber.
The product will handle well according to this price
All as the description, packaging and goods whole, reached after 16 days, tomorrow sprawdzę as the sprawują in flight
product its ok, 10 days to Poland.