SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shayro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shayro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product corresponds to the description, thank you.
Good
very fast shipping as always. the best and strongest fishing line I've had so far. kastking is always the best.
That asked that and came the class
The products looks nice. They provide. 3 PCs I ordered this brand. Someone's got a broken edge. I paid an extra 20 tl customs fee which is not said to be very cheap on the price. Maybe in Turkey I could get the same price. I waited for nothing maybe this long. About 15 days came to Yalovaya
The parcel was 3 weeks. Got everything as stated-it remains to check in the case on the nearest fishing.
Ordered on march 29, came on april 26, to kazan. Track was fully tracked. Let's see how it shows itself in the case.
Everything is fine, delivery, tracked, the only doubt about the length.
Good nylon, tough, fast shipping
good quality product fast delivery to malaysia
Product looks very good, the diameter is smaller than the specified, will test, more came very fast no problem…
Excelente
All Ok.
llegó bien, la único malo fue que el track no daba información y por poco le pongo abrir disputa, tuve que ir yo a la oficina de correos para averigüar su estado.
Спасибо.
леска как леска заявленные нагрузки держит.диаметр завышен 0.38 по факту. 35 на микрометре .
На вид и первые ощущения все круто. к сожалению больше ничего написать не могу, опробую только летом. надеюсь хорошие отзывы других покупателей не врут.
Доставка до Волгоградской области 16 дней. Упаковка хорошая. Метраж не проверял. На вид и вес на 275 метров не тянет . Хотя мне это не критично , брал как поводковый материал .На разрыв не проверял, проверю дополню отзыв.Трек отслеживался. С продавцом не общался.Отправили быстро!!!РЕКОМЕНДУЮ ПРОДАВЦА!!!!
На вид хорошая леска, буду тестить.
Прибытие в Московскую область за 25 дней. Диаметр 0,35 по микрометру совпадает точно. Пробовал на разрыв, не порвал.При этом немного растягивается,что для моно лески отлично. Длину не проверял. Лично мне понравилась. Буду заказывать ешё.
Uma das melhores linha de pesca!!!
при доставке повредили катушку заклею не критично
Great product, quality at the height, instant delivery, I will buy more.
леска пришла за 17 дней. пробовал разорвать не получилось и на узле такая же история. по метражу ничего сказать не могу. как по мне то леска супер!!! всем советую-не пожалеете!!! продавцу спасибо!!!
the product is good ,but it took like 90 days to reach me,, though i paid for the shipping too
Доставка до Тулы 17 дней,нормально. Качество к сожалению не проверишь,не сезон. На узлах рвётся с огромным усилием,леска в принципе норм.Метраж к огромному сожалению не соответствует действительности,отсилы метров 100 наверное. За эти деньги и у нас можно взять 100м нормальной японской лески,в очередной раз убеждаюсь,что Али становится всё хуже и дороже.!!!!!!!!
Kastking best! 5 stars without question
It came in a bit broken, but the line was ok. The store agreed to a discount on the next purchase, so everything came out OK.
Not the first time. 5 stars without question. Thanks and good luck.
bien
Fishing line went for a couple of months to краснодаского edge quality as always on top
Shipping is fast
Relatively fast, the meter does not tested.
Very satisfied!!!
Shipping fast high quality good sound
Excellent product very practical would have to try on the chore of fishing.
The line is good, delivery fast. Thanks))
It fits the description, delivery 15 days (Moscow)… Excellent fishing line, quality, satisfied all… Thanks for the Fast shipping and excellent packaging, recommend this goods, store and store, from me on all 5 stars)))
Delivered quickly. It was packed in two layer bubble film. Will feel in Sept if G… Necessarily write
Parcel received one piece sound good quality store recommend
Kastking makes exellent fishing lines.
Excellent product!
✌
пришла быстро..0.25 очень крепкая .. доволен.. но думаю там нет 275м
Excellent material and delivery within the given prase. Thank you very much.
Цвет очень приятный, но в деле пока не пробовал.
Все пришло в целости и сохранности. Руками порвать сложно, но правда растягивается
класс, очень прочная, в деле показала себя на 5+
Excellent material and delivery within the combined package. Thank you very much.
Леска отличная ,но по моему в ней нет 275 м