SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shayro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shayro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent cane
מוציין
Delivery IML days 10 took. Packed adequately in a triangular tube. The casting itself is interesting, in the autumn we will try in the case, took for twisting the 130 s minnox. Compactness is what I needed, because. My main vehicle in the summer is a motorcycle, a full-size stick is inconvenient to transport. Until everything, then time will show what this rod is capable of. In the last photo of the fox that lives at our work.
gjithecka super as nje demtim
Look good, I will test it on the weekend.
Packing is very good. The firm is very good. I got my second shot. Thanks, kastking.
Order time 2019-12-04 received the goods 2020-01-08 really liked spinning,.
Reed very good flexible easy to use
The product was as described. I am happy with rod need to use it to get the exact feel.
With a kind of good caste, keep comfortable, very light, build hard, ordered 11.11 delivered already 13.11
Thank you, at first glance very good. For the jig.
Exactly as described! But the marks do not match a little! And so satisfied!
Nice kamis.
It is very light beautiful and cool to touch just like jewelry.
Delivery was fast. Looking forward for the boat trip soon.
Spinning came in 15 days, delivery in hand by courier. When unpacking, the box was crushed strongly, but spinning surprisingly whole. The appearance is very good, we will check on the water only next year. On the cracks, the structure corresponds (fast). After fishing before completing the feedback.
Very light spinning. What load can he withstand this of course a big question, but the place he really takes little. I put him in a light test taking him closer to the thin part. To hang for the Edge did not become because it was fast that it would break.
fast delivery, great packed
very good
She looks good. Her head's too thin. She'll be tested by the end of the week..
The packaging is different - just the cloth, no box. Floating guides have very sharp edges - it may damage the line. Overall quality for the price is OK.
Use this but good product called Think side dish. portability also seems good.
Unfortunately, spinning came broken. Broken upper knee and bent ring. If it were not for breakage, it looks very dignified. Very light.
Good quality. Thank u!
rod has been delivered almost 2 months.but it's not bad. It has good price with 17 TL customs cost.
The goods received quickly ordered on thursday received on monday the goods corresponds to the description of fishing did not try to leave a review true spinningist i inexperienced
The tip is weak. Broke. Sad
Very good product after wrong ผลา knife in making wholesale first but, it wholesale make silk ่ใว very brief that everything well come scrub favor❤
Delivery with lightning speed)) perfectly packed and generally pleasant rod
Product good quality very like wholesale à BS e n t/mind order come galaxy4 rods then Sammer led this shop❤
Very good. Fast and high quality. Stick fire!!!!
Ok.
Spinnig came very quickly ordered from russia, everything is just super. Light, neat Y, all nodal connections are very elegant, even unloading additional rings.
beautiful.yet to try in action
Everything came quickly and in proper form
Came quickly quality look very good
Excellent. Fast delivery (14 days).
Packed good ! This is good choice !!!
Thought Woden solid harness yo ~ Shipping for late but, wait for the four key
The telescope really liked. The day after receiving spinning, went fishing. Total 6 pike, one by five kg. I'm just messing with that stick.
High sensitivity, High power lift, Long cast & High accuracy but i think the line weight is abit lower than spec action seem like between L & ML.Easy to contral the fish support strong drag @ high speed winch.
Fantastic product for the price! Kastking never fails to amaze me.
Very nice rod i like very much nici packaging and very beautiful, need to be tested in the field if we have problem i come back with aditional feedback
Error in sent and i got to pay one more dollar
Very pretty, but i don't doubt it's carbon fiber, since i have another fishing rod that is carbon fiber and the material is different
thanks ordered both reel and rod, quick delivery good quality. will give it a try tomorrow and leave feedback
Very good quality.
Spinning is excellent!!! Light, comfortable, compact. Spinning in a place with a coil came to novosibirsk in 6 days, delivered the courier straight to the door, first calling
Everything is good delivery to the perm region for about a month, spinning liked, i'll try out the work and add a tip. Visually everything is done soundly and qualitatively. The fact that the hook for the hook does not stand the side of the duck is who likes it for me is not critical.
Good fishing rod, caught it, pulled out a pike.