SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shayro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shayro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The coil is excellent, quickly reached...
Goods landed with happy, 2 weeks to .. Good
Normal coil, good running. Bearings under the spool. The second spool is plastic.
Perfect item.
Gave her husband. Jumping with joy. He's the 3rd. Says the coil is a bomb.
Dazhe washers regulating the spool in the kit. Packing is super, even ukrpost did not work)))
Just a gorgeous reel, it arrived well packaged and very fast to Canada. The reel itself is well made and does everything the site says it does. The baitfeeder drag is amazing, the clicks are positive and very audible. The main drag functions perfectly. Sadly our lakes and rivers are frozen solid so I can't test this real yet but from all the video reviews I don't think I will be disappointed. We have ' World Class" channel cats in the Red River and I will post more pictures once the ice melts. Perfect sale, fast service and a really nice reel.
Super as always!
Looks good. Can't wait to try it.
The reel is not bad, heavy, I wanted the transmission to be with a slightly smaller number. fishing will show
all items according to order ... wait for our next order ... thank you
I'm happy!!!
It looks good. I think I will order more
Product the wrong truckload rear-Rex have give mortars and bought and accept drop shipping long but still expect will be ㅎ well writing.
Ordered 2. the first impression is excellent! Backlash is minimal, in appearance everything is firm! Happy as an elephant) in business we'll see!) in the complete set of adjusting gaskets.
It came to the moscow region for 5 days! The coil liked, only the material of the rubber handle confused. In the case will show! Both friccion are working! Backlash in tolerance
Excellent E product, i arrive super fast
10/10, fast shiping
(the new shimano at 25% price)Exl. Fishing reel buy it
Super Reel, fast shipping and delivery.
Looks not bad. The quality is not inferior to dive. How time will show itself.
There is a backlash in the button, if you twist forward and immediately back, then also the backlash is tangible. I haven't checked the winding yet.
Fast shipping. Quality is good. The goods are satisfied.
Great.
It came in 10 days, the packaging in the puffy, got intact, the quality of the coil is decent. We'll try. You can take
Shipping fast quality good match description
What is stated, it came.
Good goods in appearance have not yet tried
Doing niezłe impression smoothly all it comes tomorrow I'm going to test and I know how to checks in practice
Fast delivery, ordered the second, everything works. Excellent option for quality and reliability
Perfect reel, well made, everything as in the description. Kastking is the mark number 1 Took it for feeder fishing.
Only 10 days to arrive in chile very happy with the purchase
Easter came fast coil class!
Hermoso reel
Excellent
Super fishing reel! Perfect quality! Works softly and precisely! Lots of tunning possibilities! I am extremely happy! Many Thanks to the Seller!
Coil super. extras. spool included.
Good coil, everything works. I do not look at the backlash in this price. Baytraner works
The box of mint is decent, but the coil is not hurt. Weighs decently, the moves are soft, the backlash is invisible, i'll check in on the may holidays.
Delivery 2 weeks to the urals. Good feeder coil. Winding fishing line 0.5 in the photo. Baytranner and friccion work well
We arrived in ukraine in the 2nd week. The packaging is not very (wrapped in a doll and put in a bag), but the boxes were whole. On the moored fishing line 0.26, 100 m, almost half the spool remained free. In the kit there are two additional plastic spool (threw them in boxes and forgot that there are such). The goods are satisfied.
The box is crumpled in trash, but the coil is whole. Next weekend i'll test. In the kit an additional spool. Nice
All very good. Roll translucent high Good us to be stable.
Coil is good. Thank you!
Quality casting as always pleases. I really liked the coil. This is not the first coil of this company, on this took without doubt. Took for the feeder. Together i always take the braid in the photo you can see 15lb checked. Budget shimano nervously smokes aside.
I ordered a friend. He is pleased with the coil;) in my city, it costs 1,5 times more expensive. For a long time there was a parcel, as many as 1,5 months. Because the post of russia works miracles... The parcel reached moscow, then got to kazan! It is not clear why from the destination went to kazan, but at least came))
Looks good! Will have to try it out! 3 weeks delivery. Recommended!
Good!!!! + + + + 1000
everything ok, very quick delivery 2 weeks . thanks!!!
Long .. and so everything works, there are no backlash... after fishing we'll see