SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shayro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shayro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The walls of blanca are thin, thought for this money will be thicker. The tip goes from the main axis somewhere to 1-2 cm, which can not but upset (curve vershinka)
Shipping days to have been to operate well packaged in arrival we designed. Arrival loading also finish part is no more nicer
Took delivery from russia. In mo the goods brought the courier to the threshold a week after the order. Quite good spinning in appearance (mn, test 10-30g). He is already in anticipation of how soon i will equip him with a multiplier of the same company and go for a toothed... i think that reality will meet expectations. The results must be written off!
Seller deserve 7 stars not 5. Seriously in love with Kastking product due to superb quality.
Very soon Rayo ㅋ second order good ~
Packaging was strong shoes edigt. The Rings Mountings goes the Glue.
all ok I rekomend this shop on my FB Group Aliexpress Fisching & Tests
Thank you very much, the fishing rod is cool!!! packed everything is fine!!!
The goods came quickly, but the packing tube was broken in half. There is no visible damage on the spinning. Fishing will show...
Came 27 days before sakhalin. Collapsible. Two-piece. Convenient grip, clip parts inserted, not screw. But sits very well! With case.
Very good product fast shipping good Oh
It was delivered to Korea just 3 days.!!! Perfect packing! Fantastic!!! Center of gravity's a little forward. but it's lighter than nomal H rod.
Shipping fast and products, lightweight and durable. Best Guitar well get blown very satisfied. Jillian HLC is in use with Personally drone for Shimano heat recovery over forward with Busin
Shipping in 5 days! The rod is super, everything is fine, the quality is on top. Take it will not regret.
All pyaterochki!!! Read more in the second review. Just two spinning different orders made...
Super! Cool spinning. I have spinning this level in the first. Very light. Packed well.
Excellent!!
thanks
it came...very fast delivery. 10 days. a maby faster...its very good the rod...fuji ..its realy great the finishing everything....am really happy ..the store is the best i order so far ...just perfect .... i will put more feedback after first fishing ..:)
Чтобы колена совместились нужно немного отшлифовать место соединения.
excellente transaction, hyper rapide et canne qui m'a l'air excellente
Excellent fishing rod, high quality, I recommend buying with this store. Thank you
Çok güzel görünüyor kullandıktan sonra ek geri bildirim yaparım. Thanks my friend.
canne très légère et bien finis . la puissance de la canne est plutôt bien respecté. au niveau résonance cela reste très correct pour le prix
빠른배송 감사합니다. 무게가 89g입니다. 엄청 가벼워요
GOOD QULITY
casting rod looks beautiful and durable shipping past store response very good I give 5 star rating
Спасибо за оперативную доставку. Пришла палочка в лучшем виде. Положили в подарок два воблера, понравились. Палочка быстрая, лёгкая, ждём лета.
está genial se ve muy buena calidad y tardo menos de lo que indicaba. recomiendo 100%
Со спиннингом вышло целое приключение. Первый раз пришел со сломанной вершинкой (очень похоже на косяк службы доставки). В итоге после непродолжительного общения продавец пошел на встречу и по моей просьбе выслал новый ещё раз без всяких дополнительных затрат с моей стороны. Вот прямо порадовали своим отношением к покупателям. Новый пришел в идеальном состоянии, все колечки и другая фурнитура без нареканий. В руке лежит отлично, очень легкий и выглядит качественным. Раскидаю как вернется открытая вода. Собственно, могу рекомендовать продавца, ребята молодцы и стараются держать своё имя на высоком уровне.
Спиннинг получил очень быстро. Качество отличное. Все соответствует описанию! Продавец честный!
все соответствует описанию и картинке, не тестил. Пришел целым. визуально слабые душки колец.
Thank you
спининг отличный, по качеству нет к чему придраться. литье, кольца все сделано на 5. буду ждать весны чтоб протестировать. советую продавца
Top très belle canne!! Surprenant pour le prix.
Хороший спиннинг. Доставили, как заявлено, за 20 дней (курьер до подъезда). Упаковка хорошая, товар пришел без повреждений. Будем пробовать в деле.
тубус в который был упакован спининг был сломан посередине и заматон скотчем. но спининг цел . в целом спененг нормальный легкий. а остальное после тестирования летом на воде
굿
good
My second KastKing Stealth rod. I really love these rods! Not cheap, but definitely worth the price.
great, recomendeed store
2주일안에 도착했습니다. 우럭대로 사용해도 될정도로 하드한 제품입니다.
5 STAR
good
길어서 앞솔림이좀 있긴한데 전반적으로 좋아요
Очень прирятно иметь дело с таким продавцом！Ультра быстрая доставка всего три дня в подмосковье,товар очень качественный.Катушка без люфтов,ход мягкий, спининг по качеству исполнения выше всяких похвал, леска тоже внушает доверие.Тестить буду весной. И продавцу , и производителю ставлю твердые 5 ЗВЕЗД！Спасибо, успехов и процветания вам！
나쁘지.않음
가볍고좋네요.
Палочка понравилась, доставка в Свердловскую обл. заняла 13 дней, курьером из Москвы.
I received my Stealth rod today, and I am super impressed with the quality. Can't wait for my reel to arrive so I can use this awesome rod. Super fast delivery. I highly recommend Kastking.