SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shayro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shayro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's fine, thank you. Fast delivery ..
top demais
Катушка супер! Отправка 3 дня, доставка два!
как всегда качество на высоте.складывание с кнопки сделано классно.доставкамсупер.наконец то у меня появилась наклейка
Everything works.
Very good. But long flew.
2 month to arrive in Albania, the reel look nice
The reel is very soft goes pretty well with 0,23 braided thread Caben 150 m is making me wigs I don't know if it's the braiding or the spool when I keep testing it with another thread a little bit. more edge I will leave additional comments
The coil looks super, the packaging is excellent, the box did not remember, though the honor failed-delivery is almost two months, I thought it would not come, but it's not scary, winter in the yard, as I will experience-I will write off.
Tourn write only.
Thank you. I buy not the first time, I liked it, it's nice to twist. Packaging, although from the plane throw unbroken.
Excellent coil very quickly delivered
Coil super! I order not for the first time. No backlash!
Poisoned immediately. Shipping from china 5 days. Packed in a box. The workmanship is good. After fishing, i will add a tip.
Super
Attention to beginners, such as me) 3000-mega heavy! For spinning/jig take a maximum of 2000 and then i do not think that it is especially easier... There balda is such that the bottom is more like .. For easy spinning look easier 2 times .. On it 5 + kg instances to catch a minimum)) otherwise it is beautiful, soft move, quiet, does not hang out .. For yamal can and will suit, there when 5 + kg is not uncommon, but for the city and suburbs, the beginner is sooooo heavy. Came for 2 days) spb
Everything is fine, i take the third coil of this model. Delivery by iml service is complete gross. Winding of medium quality, but also the price without claims.
The goods are good, delivery from russia (from moscow to astrakhan) 6 days from the time of order.
Came all super thanks
Chic coil!!!
Impeccable and very fast shipping
its ok
Ordered in the russian federation, ordered 10.05 on friday, and 13.05 on monday courier with him home. Made of metal, the stroke is good. No backlash found. For your money, that's it. He took 4000
The order came for a month. The parcel was tracked. In the case has not yet checked, but at first glance the quality is decent. Winding of the cord in the photo (4000 series)-at the edges of the understatement.
I ordered 26.03 came 25. 04.04.with view everything is good there is a small backlash on the spool but not critical on more expensive coils and more backlash.
Good coil, i already buy the second one.
In belarus came for 50 days, the lyufts are minimal for such money super, about the podshibniki did not rabiral, here already with a winding cord like the norm. Seller thanks!
I order already 4 times, both on spinning and on the feeder katuha just a bomb!!! especially for such a penny... In my city almost similar costs at least 5r
Coil ordered with delivery from russia. Brought in for 10 days. Iml delivery service. Good quality coil.
Coil at 2000. Looks like a great thing. All parts are metal. The move is smooth. Backlash seems not noticed. It came to peter in 3 days, brought a very polite and pleasant courier. Packed in a branded box, and another cardboard. Put those. passport. In april we will test, see how she is in the case.
The coil is super, no backlash, rotates smoothly, the friction works. I advise everyone, because the price is quality. No tail or cheshchi.
Coil count. In the summer on the carp to test
Katukha came for 9 days directly to my feet) at first glance good, we will check in april on the first water, if i do not forget to finish my impressions
For such money the coil is excellent. without backlash. Delivery a couple of days. The gift was waiting for 1.03-04.03, alas did not receive... but this is a bonus
Great coil! Delivery to moscow week.
Super fast delivery to the entrance!!! Never again so the goods from alika did not receive!!! The coil itself corresponds to the description completely!!! Backlash is, but not significant, they are on coils and more expensive!!! As the ice will come down, i will test on the water and accordingly complement the feedback!!! Seller thanks!!!
Катушка для 500 тяжеловатая. Есть люфты в ручке и шпуле. Качество по цене нормальное. Намотку не проверял. Доставка полтора месяца.
All is O.K. Thanks a lot!!!
катушка отличная ничего нигде не люфтит все супер. Ставлю 5 но разочаровала доставку курьером из-за праздников заказ задержали на 8 дней.
Ok
С продавцом не общался. Приехал курьер. Выглядит достойно, по работе сказать не могу, еще не пробовал.
отлично
отличная! муж счастлив! доставка до двери
Катушка бюджетная. Есть небольшие люфты. По сравнению с ранее купленной Sharky II по плавности хода проигрывает. Думаю не критично, попробую поставить на фидер. Жалко что нет запасной шпули.
Соответствует описанию! Заказываю вторую, прозапас!!! Рекомендую к покупке!
Nice
Катушки супер
Genel olarak güzel ürün 4.5.1 dişli oranı seçiminde iyimi yaptım kötümü yaptım deneyince göreceğiz 4000 lik makina bana boyut olarak iyi geldi atçek ve teknede istifade edeceğimi düşünüyorum ortalama 22 gün gibi sürede teslim edildi son anına kadar takibi mevcut kastking firması kaliteye önem veriyor ama içine 1 tane hediye maksatlı ine dahi koymamış fiyat olarak 105 tl tutmuştu
Very good reel. Caught 2 feet barracuda. No backlash. Very smooth. drag is effective.
thanks a lot for kastking official store mens. very good reel, smooth motion, light weight and Strong .