SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shayro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shayro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super fast delivery in 9 days arrived
Mixed color, ordered yellow
I arrive much earlier than said excellent service
excellent braid line
Clasnaia
A little does not look like in the picture, plus a 20lb cord as for me, a little thick. Let's see the case later. Now winter, I can not check immediately. Overall normal.
Record fast shipping and shipping. The diameter, of course, is thicker than the claimed, but I made an amendment.
Everything is fine, it did not work yet!
Quick and good! thank you very much!
Good product
Stiglo, malo je napuklo kuciste
300 meters or not-I do not know, the thread of a round form 10lb, tried to break the hands-it does not break.
Excellent fishing line. Diameter corresponds. On the gap even 300 grams above.
Everything is fine, only the color is different.
15 liters 300 meters per Herring
Painted, i will punch.
Thank you
The quality is excellent, it came very quickly. Well done thank you. I advise you.
Perfect
On the quality of norms but it is necessary to check
Shipment is fast with good tracking. 5 star rating
The cord came in 10 days. Track's been tracked everywhere. Ordered 15 lb on the feeder. It looks like all the norms, the cord is round, but it is very thick and hard. The truth and the price is ridiculous for 300 meters. In short, take it boldly.
Wicker super, delivery 11 days to volgograd
Delivery to mo two weeks. I order not for the first time, i definitely advise everyone!!
The braid is good, i order the 4th time
Item excellent description matches
As ordered
Equipment top!
Very good
Got in the mail, waited about 2 weeks. Like norms thread, while the new seems harsh to the touch
Very accurate and fast, it remains to check in on the case
Came fast enough
the package came broken
. Shipping Days took four key
Fast delivery, the goods fully meet my expectations
Looks good quality missing to prove it
Good quality
Tolstohata
Transcaucasia is happy. Super fast delivery arrived before scheduled time.
It looks good. I arrive in 18 days in peru. Excellent
Good firm, fast delivery
Came in 10 days! It's a record! Tried to break my hands almost cut! On the knot for the first time broke on the second bare hands could not. I'll wrap it up!
Norm
Delivery fast just rocket. The thread itself is harsh. But perhaps after water will become softer. Later i will definitely add. How to winding down, etc
Very quickly received!!!
Delivery 8 days, package envelope, excellent to take!
Good!
I order the thread not for the first time, i ordered the same company three years ago. the quality is not bad and the price suits. delivered quickly!
Paint clog
Thread excellent buy not the first time