SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shayro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shayro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent coil, the only thing was to take more than 400, not 300
Hello, everybody! A little report-"how i waited for my coil." And so, i took in 401 size, for trolling, since acquaintances have 301 and 401, for me more size is preferable. The parcel came in about 20 days, just to the upcoming fishing, so the time of the norms. This time from china the parcel left only on the seventh day, about 9 days wandered around yekaterinburg, there in the course of the parcel played football, it was such a kind, it's like she was kicked from china to my city. There were thoughts that in nutri porridge, but no!, everything is fine coil was not hurt, although the insides in the box were jammed the same. Well, come on, i do not really need a box, now about the coil-fire, i do not regret any that i ordered. I'll be on two sticks, this is peng and echab with a braid from akkoi 0.2 In general, the rest after fishing, in 2 days for fishing... i will add a tip. All nhnch and successful fishing!!!
Coil fire!!! Liked, throws easily and smoothly, no backlash, flies far, took for a snake head and then loads are needed serious and this katya holds them. Its $88 justifies every cent invested in it. You need to buy for your purposes! And pay attention to the weight of the coil 200 and 300 spool weigh 245 and 255gr t. e the difference in weight is almost no and the stock of the cord is weighty, for this i bought in 300 size and wrapped there exactly babin 100 m cord 0.35 diameter, although the last 5 meters extra, probably exhausted. Of the tormazov adjustable only osevic, there are also centers but to reach them you need to unscrew 3 bolts and disassemble the front part of the coil, adjustable removal of rubber bands, there are 6 positions, by default there are 2 of 6 rubber bands.
good!
IS Shimano so not need many presentations, excellent balancing, lightweight and sturdy
Product as described. Only delayed a month in relation to time advertised.
Everything is super! Came quickly! No complaints!!! 5 *
Comparatively fast shipping and excellent quality to make you satisfied
All kind time of the day! The store moladets, promptly sent, sociable and friendly. Reached within 30 days in ryazan. Coils meet the description requirements. Decent quality. Successful shopping friends!
Perfect.
Great store
Все цело! Катушка пришла быстро. Продавец молодец!
катушка отличная, пришла быстро, доволен
!!!!!!!!!
катушка отличная, доставка быстрая, шимано оригинал, заказываю вторую катушку, продавцу респект.
Very good, came well packed.
Top. Fast delivery and without payment of new postal rate.
Similar to the original. IN fact, haven't tried it yet
제품 매우 만족 합니다
Very good yo
very thank you very satisfied. original reel!
Items as described
Ótima Carretilha. Não fui taxado.
mto good purchase from a store reliable. this and 3 third carriage that buy. all 100%!!!
Merchandise was dispatched from Sweden, the reel is certainly original. It was well packed. I am very satisfied. Very good and reliable store. Thank you.
Very good. Still waiting the other product i bought but the Cardiff was ok!
Product of great quality and very fast delivery, 1 month to deliver in Brazil.
ok.
потерялось разорвана has been out of the box that seems and box. coil but fortunately has come complete, very long шла (back and forth возила mail it turned). pointed-store like that only cost-value 8 usd. in case that is returned to russia by theft only this 8 dollars, coil and cost 6752 usd.
cool рекамендую coil
помялась hard box, mail it may of. to coil притензий no. thanks. vladivostok come in 2-3 weeks, are normally orders, store sent very fast.
arrived in 39 days. packaging good. not q complain. indico the store. fast. considerate
shimano shimano as