We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At first glance you see an original Shimano product, hopefully it is. Shipping time from China was relatively fast, however, once received at customs Chile it took approx 2 months or maybe a little longer, lousy Chile post office service, I had to pay taxes, so "thank you" At the delay the cost for still life was higher. It is preferable to buy here in Chile a product with is so characteristics, taking out accounts the savings was minimal and the time it came to my hands EXC is Ivo.
Product arrived as described in good time.
BEST QUALITY GOOD SELLER THANK YOU
Покупаю у этого продавца не первый раз и вроде всё на довольно хорошем уровне, но почти каждый раз коробка катушки помята. Написал о плохой упаковке, но видимо продавец не хочет ничего менять. Вот каждый раз думаешь в каком состоянии получишь покупку (((( Продавцу: упаковки в коробку не достаточно! Нужна дополнительная упаковка смягчающей плёнкой и коробку более жёсткую!
Thank you for the gift, puts in every order. Coil original, order the model седьмому person neither complained.
Very good excellent
Good reel, shakes all, no beards or loose Winder Well showed itself in Pike fishing
Came quickly katuha good! But I would take сахару, after shook hands.
Company responsibility with the customer, the product arrived exactly as described, this is my third purchase with the SeaKnight Outdoor (USES). Always was well attended, recommend
Long buy in this store, there were no complaints-All very satisfied
Very satisfied. Thank You Very Much.
Coil came quickly, outside the box was dented, box coil not postrodala. Goods intact.
Shimano it Africa Shimano. Excellent coil, without backlash. Shipping-as usual.
세도나 명성대로 좋습니다.
It quickly. Good reel. Fully live up to expectations.
Coil There is no backlash. A good move. Not only is lubrication!
Got my husband happy, as an elephant. Delivery fast, all match the description. Thank You very much. Recommend product and store.
Very good product! RECOMANDED!
Everything is fine! Thank you!
Moskvu delivered within 20 days! Coil came in one piece.
Come in 2 weeks Lipetsk, all tracks. High quality goods
All the rules!!!
well done. very fast delivery
Buy a Sedona and would not have and sent a Sahara!! Good store!!
As always on top. Original 100%. Fast shipping. Recommend store
sochi within 14 days. all отслеживалась way. шумная катуха.
good store Shipping fast. friends thanks.
Катушку получил,кто сомневается то это оригинал.Все работает,все отлично кроме одного. Упаковывает плохо,просто в картонной упаковке.Ни какой упаковки,учитываю нашу почту могут чем нибудь и придавить.А будет поломка не каждому приятно.
Продавца рекомендую, беру через них третью катушку. Заказ сделал 15 мая до Москвы. 4 го Июня получил на почте. Данная катушка работает тихо, легко, люфтов нигде нет. Единственно не нравится, что в ней есть пластмассовые элементы на самом рабочем механизме, ролике, через который проходит шнур. Эта деталь явно будет ненадежной и в скором времени обязательно сломается.
замовив 23.05, отримав 2.06, приніс кур'єр міст-експресу. Виглядає на оригінал, хід повний, продавця рекомендую