SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shayro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shayro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine!
In great condition, and arrived early
Thank you all. The goods and the speed of delivery is satisfied.
Катушка отличная, рекомендую.
very good
Exatamente como descrito, visualmente é melhor que na foto, vou colocar linha e fazer os testes de regulagem para arremesso e recolhimento com iscas artificiais, e depois comento como foram os resultados. by... bye
The reel has arrived very quickly to the Netherlands, thanks.
Produto chegou muito rápido no Brasil! A demora só foi dos correios e da taxa de despacho. frete pelo china post mall
пришла очень быстро заэто спасибо.и за качество катушки тоже огромное спасибо.все очень здорово.
produto de ótima qualidade,bom acabamento.
ótima qualidade recomendo o produto a todos
Качество на высоте. Доставка быстрая. Продавца рекомендую.
good!!
High Quality....very satisfied!
Items received after 4 weeks after order. Packing in pupyrku, no crumpled. The reel was the case and otvёrtochka. About the coil and its operation is difficult to write something as. Not used more. General first impression materials 4. Case plastic, painted smoothly, handle material some alloy. Кнобы as for me on 3, material is terrible + play is present. And in general, this money is a not bad!
All what is said in the YouTube about the coil, the honest truth. Coil for their money. Take special for beginning and study the кастинговую. Backlash there but it is not critical. Cord 0,18 stout. Winding on 3-4. A Bit cone to the left in the side of handle.
ручка люфтит в месте крепления с корпусом а так всё хорошо продавца советаю .
Pseudoaneurysm Great One. Finish state tidy and Ali reel children's high quality bottle with spool line lure random phenomenon 1.5, 2nd Protector until yet in line, does not occur. Reel size is greater than ink. Centrifugal and Magnetic Brake set also is convenient this. Ali reel used when 2t magnet with Mac tune the basics day lily is Mac does not need to tune-nuclear power plant is suitable for. cheaper ways to seems to be a good reel. Membrane writing flagship lilo shows that is also fine.
Normal packaging, sociable, shipping Rostov Area 23 days to look at the rules, will test will add a
Product content. The store did not communicate, complaints arose.
As the description came well ahead of time. Recommend the store.
Very , very fast delivery ...
Ordered 28.08 6.09 super fast shipping!!! Just like in the description. Coil like! Thank you and good luck!!!!
It's safe and sound. Product fit plus a special thank you for gift)))
Fast shipping (2 weeks). Use for a dozen trips, yet not broken, Brakes work fine. Although The coil came slightly damaged (pen is bent), but the store made a partial refund, so the question is
Item received as described. New product in original packaging. Very pleased with transaction!
Very good.
Carretilha linda perfeita, chegou muito rapido apenas 13 dias recomendo a todos!!!!!
produto muito bom e custo benefio otimo em relação as nacionais.
just received the reel in the mail so not much to say but item is as described. will test it out and see.
Доставка 3 недели. Беру 3ю каташку у этого продавца. Покупкой доволен!
Gostei muito do produto; falta agors jogar na agua vlw....!! Vamos testa-la.
good store and product thx
Отличный магазин! Продавец отзывчивый, после отправки заказа сообщил об этом, сказал, что готов решать любые вопросы, если возникнут. Но решать ничего не пришлось. Товар отслеживался, начиная с отправки в Китае, и до самого получения. Доставка меньше двух недель до Томской области. Катушка добротная, никаких люфтов, материалы приятные. Взял другу в подарок - заядлый рыболов, должен оценить.
очень хорошая альтернатива безинерционной катушке. В комплекте инструкция по сборке, чехол и ключик с отвёрткой. Доставка чуть больше 2-х недель.
Very good product and the store is amazing.
Норм.
сравнить не с чем,это мой первый мульт.качесьво отличное за свой деньги.сезон отловим там видно будет.