SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shayro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shayro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product delivered and satisfaction
Bom e rápido
Nice..but short handle
Доставка быстрая,качество на высоте.
Tam 15 günde geldi gayet güzel. Ve hızlı kargo açılmış fakat zarar görmemiş satıcı güvenilir tavsiye ederim Thx
Very happy with purchase, thankyou
빠른배송. 좋은 제품이다.
postal strike delayed the receiving Piscifun earlier but the product is exactly as shown and works great.
Thank you. Goods received fine.
شكرا
아직 사용을 안해봐서 모르겠습니다. 그러나 패키지구성으로 볼때 나쁘지는 않을것 같습니다.
Barang bagus sesuai yang kami pesan, barang sangat mudah dalam penggunaannya dan sangat membantu proses penggulungan senar pancing
Very good product and very fast delivery. Highly recommended.
Fast delivery, good quality
Very happy with this product, no more struggling to spoil line on reel by myself
tutto ok
As informações no anúncio estão confusas, mas o produto é bom e chegou de forma surpreendentemente rápida. Superou minhas expectativas. Estou muito satisfeito. Parabéns à empresa
I love your store very useful item.
굿
Produto de ótimo,chegou rápido e com qualidade gostei
хорошая штука рекомедую
High product quality and exquisite packaging and excellent speed in processing and shipping the store I'll buy more soon
Excellent product and wonderful I am glad and thank the store so much for it
배송은 빠르다 다만 제품 편의성이 좋지 않다 그냥 거치형이 더 나은듯
receive the item already
아주 좋아요 good
배송 진짜 빨라요!
7일만에 도착! 생각보다 품질이 좋네요. 라인 텐션 잡아주는 부분도 제법 좋습니다. 스피닝은 1000번 밖에 없지만 스피닝에도 좋겠어요.
ОТЛИЧНЫЙ товар !!! Полностью соответствует описанию !!! Хорошо упакован !!! БЫСТРАЯ доставка (до Киева за 21 день) !!! Трек отслеживается. ПРОДАВЦА и товар - РЕКОМЕНДУЮ !!!
A entrega foi muita rapida, fiquei muito satisfeito com a compra, eu recomendo
good
Great product
Sturdy and well made, plastic is very strong. Recommended!
줄감기 진짜 편하네요. 굿
좋아요
Excellent, very good
Looks nice
Not bad
Produto muito bom
As advertised
gracias