SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shayro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shayro.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
product received in good condition
Solid, without backlash, but without brake switch♂️ Thread cord only friccion))))
this a good reel, thanks for the shiping...
Delivered earlier than expected. Product as per description. Can’t wait to try
I purchased a Spartan 5000 for saltwater use (cobia, snook, etc.). The 5000 is about the same size as most 4000 size spinning reels, so keep that in mind. There is some slight gear noise between the pinion and drive gear, but I was already aware of this "issue' from another online review. I say "issue", but I don't think it will affect the performance or functionality of the reel. It just doesn't have that buttery smooth feel of say a Shimano Stradic. But it's also 1/3 the price of a Stradic. I also ordered a Kastking Sharky III Gold in a 5000 size, so that I could compare the two. Both the Piscifun Spartan and Kastking Sharky III Gold can be ordered direct from China, and are within the same $70 ish price range. Once I receive the Sharky III Gold, I will perform a detailed teardown/inspection of both reels to determine which one I think is the better deal. The true test comes from actually using them in saltwater, so I will be putting both reels to the test come springtime.
Very good product. Excellente qualité. Marque à recommander.
Посылка до Новосибирска шла 3 нелели. Катушка как в описании, все отлично! Продавец очень общительный, никаких проблем не возникало, трек отслеживался нормально. Очень рекомендую этот магазин!
Катушка хорошая!!!!
Bastante sólido, no me gusta tanto el cierre del pickup. pero parece muy fuerte, algo pesado. Veremos cómo se porta en combate
Great communication,service,i hope this product to work for long time,thanks
Получил товар 3 декабря в Новсибирске, отправлен 11 ноября. Катушка, Без люфтов, с хорошим ходом, Пока не видел ее в работе, но по тех.характеристикам не уступает проверенным брендам. Мои знакомые получили данную катушку в хорошем качестве, но есть маленький косячек. При вращении, шпуля поднимается вверх в низ и по оси вращается влево вправо примерно на 6-8мм. (многие говорят, что это не страшно, но почему такого нет у японцев----? ) В моей катушке все пока хорошо, кроме шпули, а именно резинка которая не дает прокручиваться шнуру смещена по кругу из паза вверх - вниз.... А так Катуха - Супер! Не привык покупать кота в меше, но хочется верить, что этого не будет. Возможно эти катухи остатки эксперементального завода... Возможно еще что.... Ладно: Катуха - 4; Доставка-4
goods
seems tough, good quality
хорошая катушка только держит не 20 кг как в описании а 16 кг
ожидал лучшего.присутствуют люфты.небольшое урчание.к покупке не рекомендую.
Very good!
제품은 좋은듯!!! 속에 구리스 없으니 발라서 사용해야 함.
아직 실사용은 안해봤지만 릴링감 좋습니다, 단점은 조금 무겁네요 가격 대비 good인듯~~~
Keeping in mind. Once used to look at the Al-lo. Drilling Muk right. If not a refreshing feeling.
Inner copper-the feeling. Little maintenance after use in good
Seller no complaints, it's on top. The reel was expecting more, if it were possible to see before buying, for the money not to buy.
Light, durable, smooth. Fantastic product and sales representative.
Was quick attention But reel, came with a few noises strangers when turning, it will have to disarm and watch the flaw
Nice thanks...
Very good fast shipping best store
super easy reel!!! all recommend to buy
Отличная катушка! Качество на высоте!